Privacy Policy



We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you purchase tickets and attend the event.



1. Information We Collect



Ticketing Information: When purchasing tickets through Flicket, you provide personal details such as your name, email address, billing information, and ticket preferences.



Event Access: We may record information such as entry scans, age verification (if purchasing alcohol), and compliance with event conditions.



Communications: If you opt in, we may collect your contact details for marketing updates about the event and future events.



2. How We Use Your Information



To process ticket purchases and manage entry to the event.



To communicate important event information (e.g., updates, postponements, or cancellations).



To comply with New Zealand law, including the Sale and Supply of Alcohol Act 2012.



With your consent, to provide you with marketing communications about future Festival activities or related events.



3. Sharing of Information



We do not sell or rent your personal information.



Your information may be shared with service providers who help us deliver the Festival, such as Flicket (ticketing provider), security contractors, or emergency services, but only to the extent necessary.



We may disclose information if required by law or regulatory authority.



4. Data Security



We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.



Ticketing transactions are handled securely through Flicket’s platform, which uses industry-standard encryption and data protection measures.



5. Your Rights



You may request access to or correction of the personal information we hold about you by contacting us at any time.



If you no longer wish to receive marketing communications, you can unsubscribe via the link provided in our emails.



6. Retention



We retain your personal information only for as long as necessary to deliver event services and meet our legal obligations.



7. Updates



This Privacy Policy may be updated from time to time. The most current version will always be available on the event website.



8. Contact Us



If you have questions about this Privacy Policy or how your information is handled, please contact hello@eventgoals.co.nz